Contact
Get in touch
Please use the contact form if you have any general questions or requests about our services. We will try our best to respond back to you within 24 hours.
Address
11709 Lindeman Loop Leander, TX 78641
Phone
512-762-8282
info@lazycatglass.com
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FAQ
Learn more about glassblowing and our products.
What kind of glass do you use?
We use a soda lime glass cullet with a COE of 96. It contains soda ash, limestone, feldspar, lithium carbonate, sodium nitrate, zinc oxide, barium carbonate, fluorspar, antimony oxide. These raw materials, melt down into glass.
How hot is the glass?
The glass in our furnace maintains a temperature of 2100 degrees. The reheating chamber runs at around 2250 – 2300 degrees. We use this to reheat the glass in order to continue working on a piece. The glass cools down quickly and needs to be reheated to keep it soft enough to shape, as well a hot enough not to crack.
Is your glassware dishwasher safe?
No, soda lime glass is sensitive to rapid changes in temperature. It is best to hand wash.
What is your return policy?
All sales are final. However,we do accept exchanges with prior approval within 30 days. All of our artworks are handmade and generally made to order. There is a natural variation from piece to piece, with slight changes in color, shape, and size. These are not defects. We do our very best to represent our work as accurately as possible on the website, but as with most handmade items, variations are signatures of its making.
We are not responsible for the cost of shipping on returns or exchanges. All returned items must be in salable condition. Customers are responsible for packing all returned glass according to FED EX, UPS or USPS shipping guidelines.
What happens if my order is damaged in shipping?
For claims purposes all shipped boxes must be opened and inspected within 30 days of arrival. Any damaged pieces will be replaced if within the 30 day, if outside that 30 days items will not be replaced or refunded.
Are your sheet glass and rondels fusible?
The short answer is yes, the glass is coe 96 so “compatable” with other ceo 96 glass. As any fuser knows though, testing is generally a good idea.